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  1. Help Center
  2. FAQs
  3. OttoSafe Cam (ca560)

OttoSafe Cam (ca560)

  • The device heats up severely during use. How can I resolve this?
  • When playing music via CarPlay, there is no sound from the car stereo. How can this be solved?
  • The Android phone cannot connect to the car's CarPlay
  • GPS navigation is laggy. How can this be solved?
  • The image displayed by the product is too small and is not shown in full screen. How can this be solved?
  • It cannot connect to the vehicle. How can this be solved?
  • When answering a call via CarPlay, no voice can be heard. What should I do?
  • The monitoring image is displayed with a delay. How can this be solved?
  • I cannot update after entering the upgrade website. How can this be solved?
  • After the camera is connected, no image is displayed. What should I do?
  • The image appears mirrored / the image position is incorrect. How can this be solved?
  • The steering wheel cannot control answering calls. How can this be solved?
  • The device cannot be powered on after connection. How can this be solved?
  • The SD card cannot be inserted or does not click firmly into place. What should I do?
  • When connected to the head unit, it automatically restarts and disconnects. What should I do?
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