The steering wheel cannot control answering calls. How can this be solved?

1. Unplug and replug the device, and confirm whether wired CarPlay can be used normally.

2. Clear the phone's WiFi and Bluetooth connection records, as well as the Google service and

Android Auto data, then reconnect the box and test.

Tutorial on clearing the Android Auto cache:

https://youtube.com/shorts/nrknVKyTseo

Tutorial on clearing the Google cache: https://www.youtube.com/watch?v=QuHfzcemqgw

3. Upgrade to the latest version. Connect to the product's WiFi, enter the password 88888888, open the phone browser and enter 192.168.1.101 to access the backend management page and tap Upgrade