After connecting the device, the sound stutters. How can this be resolved?

1. Use your phone to connect to the device's WiFi (the WiFi name is exactly the same as the Bluetooth name, and the default password is 88888888).

2. After the WiFi connection is successful, enter 192.168.1.101 in the address bar of your phone or computer browser to access the device's LAN backend.

3. After entering the backend, select the appropriate audio stream mode and tap Confirm until “OK” is displayed. The device will restart automatically after each selection; please wait patiently for the restart to finish before testing the sound.

4. If the issue is still not improved after following the above steps, we recommend staying in the same network environment to enter the backend and check for and upgrade to the latest firmware, or following the manual to upload the device LOG to the customer service backend, and our engineers will analyze and handle it for you.