1. Please check whether the original vehicle has the CarPlay function and whether this mode has already been selected
2. Please check whether the USB cable is inserted correctly, firmly and fully according to the manual
3. Try another USB port on the original vehicle, and do not plug other devices into the other USB ports
4. Restore the original vehicle system to factory settings and then connect again
5. Replace the USB cable (you can try replacing it with an Android phone data cable)
6. Try upgrading and testing using the PC upgrade method
7. If the device still cannot connect to the head unit after trying all the above methods, please upload a LOG to us as described in the manual, noting the vehicle model and year and the fault symptom as well as the vehicle VIN (frame number), and send us a screenshot of the successful upload screen. Our engineers will analyze it as soon as possible
Comments
0 comments
Please sign in to leave a comment.