The audio stutters, cuts in and out, and has static noise. How can I fix this?

1. Use your phone to connect to the device's WIFI (the WIFI name is exactly the same as the Bluetooth name, and the default password is 88888888).

2. After the WIFI connection succeeds, enter 192.168.1.101 in the browser to open the device's admin management page.

3. Once in the admin page, find the Audio Stream Mode, select an appropriate audio stream mode, and tap Confirm until “OK” is displayed. The device will restart automatically after each selection; please wait patiently for the restart to finish before testing the sound status.

4. If the issue is still not improved after the above steps, please record a video of the abnormal audio, submit the log on the admin management page, and send a screenshot together with the log to customer service.