1. Connect your mobile device to the product's Wi-Fi network; the password is 88888888.
2. Open the browser on your mobile device and enter 192.168.1.101 to access the product's web interface.
3. If an update is available, please update the device to the latest version first.
4. If the problem still exists after the update, find the "Audio Mode" setting on the web interface and switch it. The device will restart automatically after each switch; please check whether the problem has been resolved. If it is still not resolved, try switching to other audio modes until the problem is completely resolved.
Confirm that phone calls on your phone work normally, avoid being muted, and turn on the speakerphone.
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