1. Connect your mobile device to the product's Wi-Fi network; the password is 88888888.
2. Open the browser on your mobile device and enter 192.168.1.101 to access the product's web interface.
3. If an update is available, first update the device to the latest version.
4. Find Reset, tap it to reset the product, and then reconnect to the car head unit.
5. How to reset the car's multimedia head unit: refer to the car's user manual, or look for the Restore Factory Settings option in the car's settings menu.
6. Have the product replaced.
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