Cannot connect to Wi-Fi

Confirm which of the following situations applies

① Completely unable to connect to Wi-Fi

② Can connect to Wi-Fi, but it shows “No internet access”

The solution differs depending on the situation.

[If it is ①]

・Turn off the “Maximum compatibility (Compatibility priority)” option in the smartphone's network sharing settings

・Restart the smartphone and the device itself

・Clear the Wi-Fi connection history on the device, then try connecting again

・Change the Wi-Fi password to “None” or a simple password, then try connecting again

[If it is ②]

・Check whether your smartphone's SIM card supports network sharing (internet sharing)