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  1. Help Center
  2. FAQs
  3. Play2Video Ultra (CA515)

Play2Video Ultra (CA515)

  • The product's light stays red when connected to the head unit, and it cannot power on
  • 5GHz cannot be used when connecting to CP/AA through this product
  • WiFi is connected but YouTube and Netflix cannot be used; it keeps showing that the network is loading
  • Cannot use the Google Store to download APPs / cannot download the APP I need
  • When starting the product for the first time, after selecting the language, Next cannot be tapped and it is stuck on the language selection screen
  • How can I perform an update if the device cannot power on
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