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  1. Help Center
  2. FAQs
  3. Car TV Mate Pro(CA361C4)

Car TV Mate Pro(CA361C4)

  • When switching songs on Pandora, the product's connection drops and the system automatically switches back to radio mode. How can this be solved?
  • After the product is connected wirelessly to an Android phone, tapping the touchpad gives no response, while it works normally with wired AA. How can this be solved?
  • After connecting wirelessly to CP, the device freezes and goes to a black screen after 2-3 minutes every time, and the back button also responds slowly. How can this be solved?
  • Video playback keeps stuttering and the picture keeps freezing. The firmware update always fails and shows an error. How can this be solved?
  • Unable to use an Android phone for screen mirroring; how can this be solved?
  • The device frequently becomes unresponsive and disconnects, and the HDMI mirroring function is unstable. What should I do?
  • The product could connect normally at first, but after some time it can no longer connect. How can this be solved?
  • It can connect to my wireless AA, but it only stays at the Bluetooth connection stage. How can this be solved?
  • What should I do if there is no sound for navigation in Android Auto mode?
  • What should I do if the product cannot connect to the car via Bluetooth?
  • Pressing the phone button on the car's steering wheel does not work. How can this be solved?
  • FireStick can be watched via a wired connection, but screen mirroring via HDMI does not work properly. How can this be solved?
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