The product cannot connect to the phone. What should I do?

October 16, 2026 06:09

1. Upgrade and reset the product:

(2) Update on an Android mobile:

1. To update on an Android smartphone, connect the Android phone to the adapter's WiFi network [Auto-xxxx] (you can find it on the car screen), password 88888888. If an internet access notification pops up, tap “Yes”.

2. Enter 192.168.1.101 in the smartphone browser, then tap “Switch to P2P”.

3. On your phone, go to WiFi >> Advanced settings >> WiFi Direct, tap [Auto-xxxx] and make sure it is connected.

4. Enter 192.168.1.101 in the smartphone browser, then tap “Update”.

Reset method: use the SIM eject pin to press and hold the reset hole button on the device for 15 seconds to complete the reset. 2. Afterwards, submit the log in the admin page and send a video to customer service.