The product cannot connect to the phone

1: Check whether the phone supports CarPlay. Use your phone and connect it to the vehicle's USB port with a USB data cable to see whether CarPlay starts. If it cannot start, it means your phone does not support this function.

2: On the phone side, clear the iPhone's Bluetooth and Wi-Fi connection records, then go to “Settings > General > CarPlay” and clear the connected devices; then go to “Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings”, restart the phone and try connecting again. When the phone shows the “Use CarPlay in the car” prompt, please choose “Allow”.

3: Reset and upgrade the device: connect to the product's Wi-Fi, enter the password 88888888, open the browser on your phone and enter 192.168.1.101 to access the admin page to reset and upgrade.