What should I do if the CarPlay adapter and this product have been connected before, but the product does not respond during use?

1.Check whether the CarPlay adapter is powered on and communicating properly.

2.Check whether this product has sufficient battery power. If the battery is critically low or depleted, replace it with a new coin cell battery.

3.Make sure this product is within 4 meters / 13 feet of the CarPlay adapter.

4.Check whether this product has entered update mode. If it entered update mode by mistake, briefly press the Home button and Confirm button at the same time to exit update mode.

5.If the issue persists after checking the above items, press and hold the Home button and Confirm button on this product at the same time for 10 seconds, then release them to restore factory settings. After that, pair and connect this product with the CarPlay adapter again.

6.If the issue still cannot be resolved, open the CarPlay adapter update page at http://192.168.1.101 and tap “Restore Factory Settings”. Then press and hold the Home button on this product for 5 seconds to cancel the current connection, and pair it with the CarPlay adapter again.