What should I do if the interface often lags or freezes when using this product?

1.Make sure this product is within 4 meters / 13 feet of the CarPlay adapter.

2.Delete the Bluetooth, Wi-Fi, and CarPlay connection records on your phone. Then reconnect the CarPlay adapter to the vehicle’s USB data port and pair your phone again.

3.If the issue persists, press and hold the Home button and Confirm button on this product at the same time for 10 seconds, then release them to restore factory settings. After that, pair and connect this product with the CarPlay adapter again.

4.If the issue still cannot be resolved, open the CarPlay adapter update page at http://192.168.1.101 and tap “Restore Factory Settings”. Then press and hold the Home button on this product for 5 seconds to cancel the current connection, and pair it with the CarPlay adapter again.