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  1. Help Center
  2. FAQs
  3. OttoScreen (N95)

OttoScreen (N95)

  • Can't download apps from Google Play
  • Screen stays black after powering on
  • When streaming YouTube videos over the phone's hotspot, the video won't play and the page just keeps loading
  • WiFi connects but it says there's no network
  • Apps (such as Spotify) crash frequently on their own and the volume fluctuates sharply
  • Audio volume goes up and down on its own; when answering a call, only the screen AI has sound and there's no sound from the car
  • How do I update the firmware?
  • Only one channel of the built-in speaker produces sound
  • The touchscreen doesn't respond, and the screen also goes black
  • Audio is delayed/interrupted
  • Device frequently freezes and the screen goes black
  • Network connection is fine, but Netflix won't let me log in
  • Stuck on the startup screen after the upgrade
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