1. Connect your mobile device to the product's Wi-Fi network; the password is 88888888.
2. Open the browser on your mobile device and enter 192.168.1.101 to access the product's web interface.
3. If an update is available, update the device to the latest version first.
4. If the issue persists after the update, find the “Audio Mode” setting on the web interface and switch it. The device restarts automatically after each switch; check whether the issue is resolved. If it is not resolved, keep switching to other audio modes until the issue is fully fixed.
Verify that the phone's cellular calls work properly, avoid the phone being muted, and turn on the speakerphone.
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