First, confirm which of the following situations applies.
① Cannot connect to Wi-Fi at all
② Can connect to Wi-Fi, but it shows “No Internet Access”
The solution differs depending on the situation.
[If it is ①]
・Turn off the “Maximum Compatibility (Compatibility Preferred)” option in the smartphone's tethering (hotspot) settings
・Restart the smartphone and the device itself
・Clear the Wi-Fi connection history on the device, then try connecting again
・Change the Wi-Fi password to “None” or a simple password, then try connecting again
[If it is ②]
・Check whether your smartphone's SIM card supports tethering (Internet sharing)
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