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Keep this product in update mode and make sure the App update page remains open. If the update fails, enter update mode again and try updating once more.

(1) Check if your car supports wired CarPlay/wired Android Auto. Please refer to the "Is this product compatible with my car?" section in the manual for verification.(2) If confirmed that your car ...

(1) Check if your car supports wired CarPlay/wired Android Auto. Please refer to the "Is this product compatible with my car?" section in the manual for verification.(2) If confirmed that your car ...

Please make sure the CarPlay adapter has been updated to a software version that supports this product. Refer to the “Updating for iPhone Users” section for the update steps, and make sure this pro...

(1) On the same update page http://192.168.1.101, you can adjust "Delayed start" by switching to Model1 or Model2 and clicking OK, trying each one sequentially.(2) If the first step doesn't resolve...

(1) Reset this product. On the same update page at http://192.168.1.101, tap "Restore Factory Settings". Also delete the Bluetooth and Wi-Fi connection records on your phone, clear the cache data f...

Please make sure the battery insulation tab has been removed. If the product still does not respond, check whether the battery is installed correctly, or replace it with a new CR2477 battery.

(1) On the same update page http://192.168.1.101, you can adjust "Audio streaming mode" by switching to Model1 or Model2 or Model3, trying each one sequentially.(2) If the first step doesn't resolv...

(1) If your car only supports wired CarPlay, please use an iPhone to connect with the product; if your car only supports wired Android Auto, please use an Android phone to connect with the product....

Please make sure the CarPlay adapter is powered on and communicating properly. Keep this product within 4 meters / 13 feet of the CarPlay adapter.