How do I submit a log?

Before submitting the log, you must first reproduce the problem (if the issue is that the device cannot connect, reproduction is not required); otherwise the problem information may not be captured. The specific steps are as follows:

1. If your iPhone is connected to wireless CarPlay, enter 192.168.1.101 in your iPhone's browser, fill in the car brand, model/year, and detailed problem information, then tap “Submit” to report the issue. Once a success notification appears, take a screenshot and email it to us. We will fix it as soon as possible.

2. If your iPhone cannot connect to wireless CarPlay, manually join the adapter's WiFi network (password: 88888888).

3. Then enter 192.168.1.101 in your iPhone's browser.

4. Fill in the car brand, model/year, and detailed problem information, then tap “Submit” to report the issue. Once a success notification appears, take a screenshot and email it to us. We will fix it as soon as possible.